New students and staff members must claim their NCEdCloud account before signing in for the first time. The claiming process validates your identity, establishes your password, and configures account security questions.
Account Claiming Eligibility
- PreK-5: PreK-5 students do not claim accounts; authentication is managed via QR Badges or teacher administration.
- Grades 6-12: Secondary students claim accounts based on local PSU implementation and policy.
- Staff & Educators: All new public school personnel must complete the account claim process.
Claiming Steps
- Visit the official NCEdCloud login portal and click Claim My Account.
- Select your appropriate user policy group (Student Claim Policy or LEA/Staff Claim Policy).
- Enter your student or staff information exactly as recorded by your PSU (numeric State UID, birthdate, LEA/PSU code).
- Complete the challenge questions and establish a secure password following state complexity guidelines.